Privacy Policy
Privacy Policy
Your privacy matters to us.This policy explains what personal information and project data we collect, how we use it — including for AI model improvement — and your rights under Australian privacy law.
This Privacy Policy describes how Constuct Assist Pty Ltd (ABN 82 169 177 182), trading as PrelimPro ("we", "us" or "our"), collects, holds, uses, and discloses personal information and project data in connection with the PrelimPro platform and services.
We are bound by the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained in Schedule 1 of that Act. This policy is written to satisfy our obligations under APP 1 (open and transparent management of personal information).
By using the PrelimPro platform, creating an account, uploading documents, or otherwise engaging our services, you consent to the collection and use of your information as described in this policy. If you do not agree, please do not use the platform.
We collect two broad categories of information: personal information about individuals, and project data including construction drawings and associated files. The types of information we collect include:
Account and identity information
Payment information
Usage and platform data
Project and document data
Communications
We collect information directly from you when you register, use the platform, or contact us. We may also collect usage data automatically through cookies and analytics tools (see clause 12).
When you upload construction drawings or other project documents to PrelimPro, you should be aware of the following:
Drawings and project data are used to generate your estimate and, in anonymised and de-identified form, to improve the PrelimPro platform and AI models as described in clause 6.
We use the information we collect for the following purposes:
Providing the platform and services
Improving and developing our platform
Communications
Legal and compliance
We will not use your personal information for any purpose that is incompatible with the purposes listed above without your consent or as otherwise permitted by law.
PrelimPro's core value is its AI-powered estimation capability, which improves over time as it processes more real-world construction projects. To enable this, we use project data submitted to the platform — including uploaded drawings, specification inputs, and generated estimates — to train, validate, and refine our AI models.
What we do:
What we do not do:
Licence for AI training: By uploading drawings and project data to PrelimPro, you grant us a non-exclusive, royalty-free, worldwide licence to use the anonymised and de-identified data derived from that content to train, test, validate, and improve AI models and the platform, including by sharing that anonymised data with trusted third-party AI providers engaged by us for that purpose. This licence survives termination of your account to the extent that anonymised derived data has already been incorporated into trained models and cannot practicably be removed.
If you do not wish your project data to be used for AI training, please contact us at info@prelimpro.com.au before uploading. We will endeavour to accommodate reasonable requests, though this may affect the availability of certain platform features.
We do not sell, rent, or trade your personal information or project data to third parties. We may disclose your information in the following limited circumstances:
Service providers: We share information with trusted third-party service providers who assist us in operating the platform, including cloud hosting providers, payment processors, analytics services, and email delivery providers. These providers are contractually bound to handle your information only as directed by us and in accordance with applicable privacy laws. See clause 8 for a summary of key providers.
Business transfers: If we merge with, are acquired by, or sell all or part of our assets to another entity, your information may be transferred as part of that transaction. We will notify you of any such transfer and your rights in connection with it.
Legal requirements: We may disclose your information where required or permitted by law, including in response to a court order, subpoena, or regulatory request, or to protect the rights, property, or safety of PrelimPro, our users, or others.
With your consent: We may disclose your information for any other purpose with your express consent.
We will not disclose identifiable construction drawings to any third party except where necessary to deliver our services (for example, where a cloud storage provider hosts your files) or where you have specifically requested it.
We currently use the following categories of third-party service providers who may receive or process your data as part of delivering the PrelimPro platform:
| Category | Purpose | Data Shared |
|---|---|---|
| Cloud Hosting & Storage | Hosting the platform and storing uploaded files and data | All platform data including uploaded drawings |
| AI / API Processing | Processing uploaded drawings to extract building data for estimate generation, and improving AI models used by the platform | Uploaded drawings (for processing); anonymised and de-identified project data (for AI model training) |
| Payment Processing | Handling subscription and one-off payments securely | Payment card details, billing name and address |
| Email Delivery | Sending transactional and marketing emails | Email address, name |
| Analytics | Understanding platform usage and improving user experience | Anonymised usage data, IP address |
We take reasonable steps to ensure all third-party providers handle your data securely and in accordance with Australian privacy law. Where providers are located overseas, we take steps to ensure your data receives equivalent protections to those required under the Australian Privacy Act.
We store your personal information and project data on secure cloud infrastructure. We implement a range of technical and organisational security measures to protect your information from unauthorised access, loss, misuse, or disclosure, including:
While we take reasonable steps to protect your information, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security and are not liable for unauthorised access that occurs despite our reasonable precautions.
In the event of a data breach that is likely to result in serious harm to affected individuals, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act 1988 (Cth).
We retain different categories of information for different periods depending on the purpose for which it was collected:
When retention periods expire, we will securely delete or de-identify your personal information.
Under the Australian Privacy Principles, you have the following rights in relation to your personal information:
Access: You have the right to request access to the personal information we hold about you. We will respond to access requests within a reasonable time (generally 30 days) and may charge a reasonable fee for providing access where permitted by law.
Correction: You have the right to request that we correct personal information that is inaccurate, out of date, incomplete, or misleading. You can update most account information directly through your account settings.
Deletion of drawings: You may request deletion of specific uploaded drawings or all project data associated with your account. We will action deletion requests within 30 days. Note that anonymised data derived from your drawings and incorporated into our AI models cannot practicably be removed (see clause 6).
Opt out of marketing: You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us. Transactional communications (such as invoices and estimate delivery) cannot be opted out of while your account remains active.
Withdraw consent for AI training: You may contact us to request that your project data not be used for future AI training. This request applies prospectively; data already incorporated into trained models cannot be removed.
To exercise any of these rights, contact us at info@prelimpro.com.au with sufficient detail to identify your account and the information concerned. We may ask you to verify your identity before actioning any request.
We use cookies and similar tracking technologies to operate and improve the PrelimPro platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
We use the following categories of cookies:
You can control non-essential cookies through your browser settings. Disabling analytics or preference cookies will not affect your ability to use the core platform features. For more information about managing cookies, visit oaic.gov.au.
The PrelimPro platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to read their privacy policies before providing any personal information to them. This policy applies only to information collected by us through the PrelimPro platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable law. When we make material changes, we will notify you by email to the address associated with your account or by posting a prominent notice on the platform, at least 14 days before the changes take effect.
The current version of this policy is always available at prelimpro.com.au/privacy. Your continued use of the platform after the effective date of any updated policy constitutes your acceptance of that updated policy.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we have handled your personal information, please contact our Privacy Officer:
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to complain to the Office of the Australian Information Commissioner (OAIC):